Privacy Policy
Your privacy matters to us. Here's how we protect and manage your personal information when you use our economic planning services.
Information We Collect
We collect information to provide better economic planning services and protect our users. This happens through various interactions with our platform.
Personal Information
When you register for our services, we collect basic details like your name, email address, and phone number. For economic planning purposes, we also gather information about your financial goals, income ranges, and investment preferences.
- Contact information including name, email, and phone number
- Financial goal preferences and planning timeline
- Account creation and login credentials
- Communication preferences for updates and notifications
- Basic demographic information for service customization
Technical Information
Our systems automatically collect certain technical data to improve performance and security. This includes device information, browser type, and how you navigate through our platform.
- IP address and general location information
- Browser type, version, and operating system details
- Page views, clicks, and time spent on different sections
- Device type and screen resolution for optimization
- Referral sources and search terms used to find us
Korean Privacy Law Compliance
Tech-Flowy operates in accordance with South Korea's Personal Information Protection Act (PIPA). We maintain strict data protection standards and provide you with specific rights regarding your personal information as required by Korean privacy regulations.
How We Use Your Information
Your information helps us deliver personalized economic planning services and maintain platform security. We're transparent about every way we use your data.
Service Delivery
We use your financial preferences and goals to create customized economic planning recommendations. Your contact information helps us send important updates about your planning progress and market changes that might affect your strategy.
Communication
We send service updates, educational content about economic planning, and important security notifications. You can control these preferences through your account settings at any time.
Platform Improvement
Technical data helps us understand which features work best and where we can improve. This anonymous usage information guides our development decisions and helps us fix any problems quickly.
Your Rights and Control
You have significant control over your personal information. Korean privacy law grants you specific rights, and we've made it easy to exercise them.
Access and Correction
You can view and update your personal information through your account dashboard. If you notice any errors or outdated information, you can correct it immediately or contact our support team for assistance.
Data Portability
Request a copy of your data in a portable format if you want to transfer it elsewhere. We'll provide your information in commonly used formats within 30 days of your request.
Deletion Requests
You can request deletion of your personal information at any time. We'll process deletion requests within 10 business days, though some information may need to be retained for legal compliance purposes as required by Korean regulations.
Data Security and Storage
We implement multiple security layers to protect your information from unauthorized access, alteration, or disclosure.
- All data transmissions use SSL encryption and secure protocols
- Personal information is stored on servers located within South Korea
- Regular security audits and vulnerability assessments are conducted
- Access to personal data is limited to authorized personnel only
- We maintain backup systems with the same security standards
- Financial planning data is segregated and encrypted separately
Our data retention periods vary depending on the type of information and legal requirements. Account information is typically retained for seven years after account closure, while technical logs are deleted after two years.
Third-Party Services
We work with carefully selected partners to deliver our economic planning services. These relationships are governed by strict data protection agreements.
Financial Data Providers
We partner with licensed financial data providers to access market information and economic indicators. These providers don't receive your personal information - we only share anonymized usage patterns to improve service quality.
Analytics and Performance
We use analytics tools to understand how people use our platform and identify areas for improvement. These tools collect anonymized data and are configured to respect your privacy preferences.
Customer Support
Our customer support platform may store your communication history to provide better assistance. This information is secured with the same standards as your other personal data.
Cookies and Tracking
We use cookies and similar technologies to improve your experience and remember your preferences. You have control over these settings.
- Essential cookies for login functionality and security features
- Preference cookies to remember your dashboard customizations
- Analytics cookies to understand platform usage and improve features
- Performance cookies to optimize loading times and functionality
You can manage cookie preferences through your browser settings or our privacy preference center. Disabling certain cookies may affect some platform functionality.
Updates and Changes
We occasionally update this privacy policy to reflect changes in our practices or legal requirements. When significant changes occur, we'll notify you through your registered email address and provide a summary of the key updates.
Minor clarifications and formatting changes may be made without individual notification, but we'll always update the effective date at the top of this policy. We recommend reviewing this policy periodically to stay informed about how we protect your information.
Privacy Questions and Requests
Contact us about privacy matters, data requests, or if you have questions about how we handle your information.
Haneulmaeul-ro, 158 KR
C동11층 대방트리플라온비즈니스타워